HaloGas is a web and smartphone-based cooking gas delivery platform. Our vision is to revamp Malaysia’s gas delivery industry, making it a more convenient and efficient means of delivery we can all be proud of.
Just go to www.halogas.com and click on the ‘Grab Now’ button. You can also find our app on Google Play. We do not accept any orders from phone calls and emails.
An automated email will be sent to you to inform that your order has been recorded into our database. You will receive another automated email when a driver accepts your order along with the driver’s information and order details. You will also received an email if the driver cancelled your order. If no one accepts your order after the latest inserted time slot has passed, your order will be cancelled.
Currently our service is not on demand, we cannot ensure that a gas driver will come to you right after you ordered. The drivers would accept your order by choosing one of your time slot. We are working hard towards achieving on demand gas delivery service.
This is important for us and the drivers to get in touch with you when delivering your gas. You will be getting updates of your delivery via sms.
We strongly recommend you to order the same brand of gas cylinder that you are using now. It is because most of the time gas drivers will not be willing to collect the current brand of gas cylinder you’re using if it is different brand from what he is delivering.
Thank you for cooperation!
When ordering, choose “new gas cylinder” if you do not have any cylinder currently and would like to have one.
Note: Rm80 deposit is needed to pay to the driver for a new cylinder.
“Refill gas cylinder” is about exchanging your current gas cylinders to a new one with full tank of gas with the gas driver.
The reason why we don’t set a fixed price for gas cylinder is because the final price is depended on the distance for gas drivers to your delivery destination. If it is far, the gas cylinder will be slightly towards the higher end of the estimated price and vice versa. But at GrabGas, we could make sure that the price will not be overcharged. We have set a price range for each gas cylinder which is RM26-RM32 for 12kg and RM28-RM35 for 14kg including delivery.
*Please take note that extra charge will be charged by drivers if the driver has to climb up stairs or take lift to reach your house.
You will receive an automated email upon driver accepting your order.
As a technology based company, we do not own any drivers nor gas cylinders. Once you placed your order through our platform. The order will be broadcasted to our carefully recruited gas delivery drivers nearby via GPS. From there, the drivers will be able to receive and view your order through the GrabGas driver app. They will then accept one of the 3 time slots that you inputted if they are available.
Our automated email includes driver’s information such as contacts, so feel free to call your designated driver. If any problems occur, email us at firstname.lastname@example.org and we will investigate this for you and take appropriate actions.